Delete your Fizzlewick account
You can delete your account and its data at any time, from inside the game or by asking us here.
Fastest: delete it in the game
- Open Fizzlewick and tap the gear icon to open Settings.
- Go to the Account tab and scroll to Danger zone.
- Tap Delete account, read what will be removed, then tap Continue.
- If your account has a Fizzlewick ID (an email), enter the 6-digit code we email you. Guest accounts confirm by typing
DELETE.
The account is deleted right away. The game then starts you as a new guest.
No access to the game?
Send us a deletion request from the email address linked to your Fizzlewick ID. Tell us your in-game name if you know it. We reply to confirm it's you, then delete the account within 30 days (usually much sooner).
Email a deletion requestGuest accounts without an email can only be deleted in the game, because there is no way for us to confirm who owns them.
What gets deleted
- Your account, wizard name, avatar and sign-in methods (email, Google and device)
- Coins, gems, purchases and unlocks, cosmetics, wizards and skins
- Ranks, ratings, leaderboard entries and match stats
- Friends, friend requests and party state
What we keep
- A record that an account ID was deleted (no name or email), so the deletion stays final and old sign-ins stop working
- Server logs that may contain the account ID (never your full email), kept only as long as needed for security
- Records we must keep by law, such as store purchase receipts